Refund and Return Policy

At Refund & Return Policy, we value our customers and strive to ensure that you are completely satisfied with your purchase. If you are not satisfied, we are here to help with our easy return and refund policy.

Returns

You may be eligible to return your product within 7 days of receiving it, provided that:

• The item is unused, unworn, and in the same condition you received it.
• The product is returned in its original packaging with all tags and accessories.
• Proof of purchase (receipt/invoice) is provided.

Certain items such as perishable goods, custom products, or intimate items may not be eligible for return. Please check product details before purchase.

Refunds

Once we receive your returned product, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed within 5-7 business days and credited back to your original method of payment.

In case of late or missing refunds, please first check your bank account and then contact your bank or payment provider. If the issue persists, feel free to reach out to us.

Exchanges

We only replace items if they are defective, damaged, or incorrect. If you need an exchange, please contact us at support@foodgenie.com.

Shipping

You will be responsible for paying your own shipping costs for returning the item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping may be deducted from your refund, unless the return is due to our error (defective or incorrect product).

Contact Us

For any questions related to returns and refunds, please contact us at:
Email: support@foodgenie.com
Phone: +91-99580 93268